Refund and Returns Policy – Canbellection
At Canbellection, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund process.
Returns:
- You may return items within 30 days from the date of purchase.
- The product must be in its original condition, unused, and in the original packaging.
- To initiate a return, please contact our customer service team at support@canbellection.net with your order number and reason for return.
Refunds:
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to the original payment method within 7-10 business days.
- Shipping costs are non-refundable, and you will be responsible for return shipping fees.
Exchanges:
- If you received a damaged or defective item, we offer a free exchange. Please reach out to us within 7 days of receiving the product to initiate the exchange process.
Non-Refundable Items:
- Custom-made, personalized, or sale items are not eligible for return or refund.
Contact us:
📍 Address: 129 Hayworth Ave, Los Angeles, California, United States
📞 Phone: (360) 295-3031
✉️ Email: info@canbellection.net